Frequently Asked Questions

Can I register with a phone number?

Yes. Registration is available by phone number or email.

Can I register with social media?

Yes. Social registration methods are available during account creation.

What information is required for a VulkanBet account?

Registration uses an email address or phone number, password and personal information including name and date of birth. Account information must be accurate and kept up to date.

Can VulkanBet request identity documents?

Yes. Identity, address, payment ownership and source-of-funds information can be requested when verification is required.

Can withdrawals be restricted during verification?

Yes. Withdrawal access may remain restricted until the requested verification is completed.

Can I log in from a phone?

Yes. The Android app, iOS app and mobile browser use the same account as desktop.