Support is available for account access, registration, verification, payments, bonuses, casino games and sports betting.
Email: support@vulkan.bet
Online support is also available through the player account.
For faster handling, account-related messages should include the registered email address or username and a clear description of the issue. Passwords, full payment-card details and other security credentials should never be sent by email.
Login, password recovery and account verification are handled through VulkanBet Login and Account.
Deposits, withdrawals, payment limits and KYC are handled through VulkanBet Deposits and Withdrawals.
Formal complaints can be sent to:
Complaints: complaints@vulkan.bet
Account username, registered email address, a clear description of the issue and relevant transaction or support details can help identify the case.
Requests for gambling limits, temporary self-exclusion or permanent account closure can be sent to customer support.
Players who need gambling limits, self-exclusion or independent help can use Responsible Gambling support.
Questions about personal-data processing and data-protection rights can be sent to:
Data Protection: privacy@vulkan.bet
Personal-data requests are handled in line with the Privacy Policy.