VulkanBet casino and betting services are operated by Intelligent Innovations N.V., registration number 142065, Groot Kwartierweg 10, Livestrong Building, Curacao. The company is licensed and regulated by the Curacao Gaming Control Authority under licence OGL/2024/767/0360.
Payments are managed by Verbenaz Limited, registration number HE 385376, Kasou 13, Strovolos 2062, Nicosia, Cyprus, acting as an authorised agent for Intelligent Innovations N.V.
Gambling is available only to players who are at least 18 years old or have reached the higher legal gambling age required in their jurisdiction.
Players are responsible for ensuring that online gambling is permitted where they live or access the service.
Registration requires accurate personal information. An account is for personal use only and must not be transferred or shared with another person.
Account credentials must be kept secure. Lost or forgotten passwords can be recovered through the account access process.
Duplicate accounts, third-party account use, fraud, collusion, automated play intended to gain an unfair advantage and misuse of software errors are prohibited.
Identity and payment verification can be requested at registration, during account use or before a withdrawal.
Verification may include:
Account functions and withdrawals can be restricted while required checks remain incomplete.
Payments must be made using payment methods belonging to the account holder. Third-party deposits and withdrawals are not accepted.
Withdrawals generally use the same verified payment method used for the deposit. Processing and approval times depend on the withdrawal amount, payment method and verification status.
Deposit limits, withdrawal processing and verification follow the VulkanBet payment rules.
Casino and sportsbook promotions can have separate eligibility, wagering, validity and maximum-bet rules.
Bonus funds are kept separately from real balance. A successful withdrawal before wagering is completed can result in the remaining bonus balance being forfeited.
Individual eligibility, wagering and validity rules apply to each VulkanBet promotion.
Casino games are subject to the rules and payout mechanics of the individual game. Demo mode, where available, does not use real-money balance.
Game availability can differ by provider, region and device.
Sports and esports bets are settled according to the accepted market, odds and applicable betting rules.
Available sports betting formats include singles, multiples and systems. Cashout can be offered on eligible single bets while the feature remains available.
Gambling should remain entertainment and should not be used as a way to generate income or recover financial losses.
Responsible gambling controls include limits, temporary self-exclusion and permanent account closure for players who need to restrict gambling activity.
Personal information is processed for account administration, transactions, verification, security, fraud prevention, responsible gambling and legal compliance in accordance with the Privacy Policy.
Account, payment and service questions can be sent to support@vulkan.bet.
Formal complaints can be sent to complaints@vulkan.bet or handled through VulkanBet Contact.
These terms are governed by and interpreted in accordance with the laws of Curacao.
These conditions apply together with any specific rules attached to a bonus, payment method, casino game, sports market or promotion.