VulkanBet Deposits and Withdrawals

After login, deposits are made through the Cashier and credited to the real balance after successful processing. The payment instrument must belong to the account holder.

For Visa and Mastercard:

• minimum deposit: USD 10 per transaction;
• maximum deposit: USD 100,000 per transaction.

Deposit limits for e-wallets and local methods depend on the provider, currency and account region.

Third-party deposits are not accepted. Cardholder information must match the player account when cards are used, and e-wallet or bank-account ownership may be verified before funds are released.

The same principle applies to withdrawals. A card, e-wallet or bank account belonging to another person cannot be used as a substitute payout method for the account holder.

Anonymous payment instruments are not accepted for transactions that require verified ownership.

A withdrawal generally returns through the same payment method used for the deposit. Before processing, the account may need a completed player profile, cleared incoming payments and completed KYC verification.

At least one deposit is required before withdrawal processing. Payment history and ownership affect which payout method is available from the cashier.

For Visa and Mastercard withdrawals:

• minimum withdrawal: USD 10 per transaction;
• maximum withdrawal: USD 450 per transaction.

These per-transaction card limits are separate from the overall withdrawal approval bands.

Verification can be triggered when:

• total transactions reach USD/EUR 1,000;
• a withdrawal request exceeds USD 1,000;
• payment ownership requires confirmation;
• account security or transaction risk requires additional verification.

We may request an identity document, proof of address, proof of payment instrument, a player photo or selfie, a bank statement, source-of-funds information, source-of-wealth information, phone verification or video verification.

A withdrawal may remain restricted until the required verification is completed.

A withdrawal can remain pending when verification is incomplete, account information is incomplete, incoming funds have not fully cleared or the requested payout method does not match the verified deposit history.

Additional payment ownership controls can also delay processing. Larger requests fall into longer approval bands, and the bank or e-wallet may need extra time after VulkanBet approval.

Payments involving a mobile operator can be subject to fraud-control processing that adds 2–3 weeks in applicable cases.

A deposit is not intended to be used only as a transfer channel. When turnover is less than two times the deposit amount, we may apply a 20% withholding.

Additional costs can also apply when deposited funds are withdrawn without being put into play. This is not a standard charge on every withdrawal; it applies to low-turnover or non-played deposits.

If the current balance plus lifetime withdrawals and requested withdrawals reaches at least 20 times total deposits, withdrawals can be limited to EUR 5,000 or equivalent during a 30-day period.

This rule is separate from per-transaction card limits and the standard withdrawal approval bands.

Casino bonus funds remain separate from the real balance. A withdrawal can be requested while a bonus is active, but successful withdrawal processing forfeits the remaining active bonus balance if wagering has not been completed.

No-deposit promotions can also use their own maximum cashout limits.

The Cashier is available from the Android app, iOS app and mobile browser. Mobile access uses the same payment methods, ownership requirements, KYC rules and withdrawal approval periods as desktop.

There is no separate mobile balance. Deposits made on a phone enter the same real balance used on desktop, and mobile withdrawal requests are processed against the same player account.